Privacy

Tromsø Alpinpark AS is the data controller for the personal data we collect when you use the website, buy lift passes or book lessons and activities. Send questions to post@tromsoalpinpark.no.

The website

We use Google Analytics to see how the website is used, but only if you accept statistics in the consent banner. If you decline, nothing loads from Google. Google may process the data outside the EU. Your choice is stored in your browser, and you can change it at any time with the button at the bottom of the page. Nothing is used for marketing, and we do not record who you are. Weather data comes from the Norwegian Meteorological Institute, and lift status from our own system. The webcam is a YouTube live stream that only loads when you start it, and YouTube's terms then apply.

Bookings and purchases

When you book a lesson or activity, we store your name, email, phone number and what you booked. We use this to deliver the booking, send confirmations and let you know about changes, for example if we have to cancel because of the weather.

If you send a request for Parken Lavvo or Parken Lodge, we store your name, email, phone number and what you write, so we can reply and run the event.

Payments are handled by Stripe, and we never see your card number. Lift passes are bought in the Skiperformance shop, which has its own privacy terms.

How long we keep data

Booking data is kept as long as needed to deliver the booking and then as long as accounting law requires, after which it is deleted.

Your rights

You can ask to see, correct or delete the data we hold about you. If you believe we handle your data wrongly, you can complain to the Norwegian Data Protection Authority.